We are committed to respecting the following principles in data protection:
The individual concerned has the following rights:
When you provide us with personal information to carry out a transaction, to make an order, to schedule a delivery or to return a purchase, we assume that you consent to data-collection and that we will collect data for this purpose only.
If we ask you to provide us with personal information for another reason, for marketing purposes, for example, we will ask for your explicit consent directly and we will give you the option to refuse.
If, after giving your consent, you change your mind and no longer wish to be contacted, to have your data collected or shared, you can inform us at the e-mail address firstname.lastname@example.org or by post: 11 Rue de l'Abbé Vincent - Z.I. les Vouillants - 38600 Fontaine - France.
When you send us a message using the contact form, we can collect the following personal data: Last Name, First Name, Telephone, E-mail.
When you make a purchase in our store, as part of our buying and selling process, we collect the personal information that you provide: Title, Last Name, First Name, E-mail, Date of Birth, Address.
When you visit our store, we also automatically receive the Internet Protocol address (IP address) from your device, giving us more details about the browser and the operating system used.
We use your personal data for legitimate reasons and with your consent. We can process your personal data for the following reasons:
As part of a contract or to carry out contractual obligations, we process your personal data for the following purposes:
If you have not been informed otherwise, we will display products / services that are similar or identical to ones in your purchasing / browsing history for our legitimate interests.
Marketing by e-mail: with your permission, we may send you e-mails about our store, new products and other updates.
To unsubscribe from our promotional e-mail lists, just click on the “Unsubscribe” link at the end of each e-mail.
We automatically save all the products placed in your basket during your visit. This will help you to find all the products that might interest you at your next visit to the website quickly. We may also send you a reminder of items in your basket by e-mail.
We will keep your billing details and other information collected in accordance with the legislation for accounting purposes or for other legal obligations.
Personal data are stored for an indeterminate period from the creation of your customer account until you ask for your account to be closed. At any time and free of charge, you can ask for your account to be closed and for your data to be deleted.
We never share your personal data with unknown third parties.
Some third parties may occasionally have access to your data:
The third parties we work with will collect, use and share your data only insofar as it is required for providing their services.
However, some third-party suppliers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must give them to process purchase transactions.
For these third-party suppliers, we recommend reading their own privacy policies in order to understand how they process your personal data.
We may disclose your personal data if required by law or if you breach our General Sales Terms and Conditions.
To protect your personal data, we take all reasonable precautions and follow the best practices in the industry to guarantee that they are never lost, misappropriated, consulted, disclosed, modified or destroyed inappropriately.
We use secure protocols to communicate and transfer data (HTTPS). We use anonymisation and pseudonyms where appropriate. We monitor our systems to detect any vulnerabilities or attacks.
Despite all our efforts, we cannot absolutely guarantee the security of information. However, we guarantee that we will inform the CNIL of any data violation within 72 hours of the breach being detected. We will also inform you if there is any threat to your rights or interests. We will do everything we reasonably can to prevent violations to security and to help the authorities in the event of a breach.
If you have an account with you, please keep your user name and password secret.
Cookies may be required to use certain important functions on our website. These cookies are not used to collect any personal information.
PrestaShop-: required for you to log on to your account, to add products to your shopping basket, to make an order, etc.
_ga, _gid: cookies linked to Google Analytics
As stipulated by the CNIL, we do not need your consent to upload cookies. The data collected do not overlap with other data processes. These cookies are only used to produce anonymous statistics and cannot track the user’s subsequent visits to other websites. We have also set up anonymisation of the IP address.
The pages on this website may include content (for example, videos, images, articles, etc.) originating from other sites. This content acts in the same way as if the visitor were browsing on the other websites.
The NID cookie contains a unique ID allowing Google to save your preferences and other information, particularly your preferred language.
By using this website, you confirm that you have reached the age of majority in your country or state of residence, and that you have given your consent to any minors in your charge to use this website.
The personal information we collect is aimed to meet your needs and process your orders. At any time, you have a right to access, modify or delete your personal information. You can exercise this right via the "my personal data“ page on this website. You can also contact us at the following e-mail address: email@example.com.
Smart and Green
11 Rue de l'Abbé Vincent - Z.I. les Vouillants - 38600 Fontaine - France
04 76 09 69 96
85 rue des Alliés. 38100 Grenoble
04 76 96 34 43
1&1 Internet SARL
7, place de la Gare - 57200 Sarreguemines
0970 808 911
Commission Nationale de L’Informatique et des Libertés
3 Place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07
01 53 73 22 22